If you change your mind about your purchase, we’re happy to exchange it. It must be returned to us in as-new condition, unused, unopened, unworn, complete with all tags and labels attached and returned within 7 days of original dispatch. Unless the product is faulty, all additional postage costs for returning items will be at your expense.
Before returning, please email or call to let us know about your return:
info@wah-laah.com
+852 2518 8825
When returning items, wrap the package securely and enclose your receipt (we send this out with your order), reason for returning the item/s, and send to:
WAH-LAAH! Returns
Ft. B, 9/F, Yally Industrial Building,
6 Yip Fat Street, Wong Chuk Hang, Hong Kong.
Once we've received your return, the exchange will be processed and refunds credited within 7 working days, to the original account of payment.
** IMPORTANT
- SS Outdoor Ltd takes no responsibility for returned items that do not reach us. We suggest you get postal insurance.
- Returns & Exchange does not apply on orders purchased outside wah-laah.com
- Returns & Exchange does not apply on Pre-ordered items
- Returns & Exchange applies only to orders from Hong Kong and Macau. Orders from overseas are excluded.